Shipping policy
Shipping Policy
At ShubhPoojan, we strive to deliver your sacred essentials safely and promptly across India.
Shipping Partner
All orders are shipped via our logistics partner Delhivery or other trusted courier partners where required.
Processing Time
Orders are typically processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Estimated Delivery Time
Estimated delivery timelines are:
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Metro Cities: 2–5 business days
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Other Locations: 3–7 business days
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Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather, operational disruptions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
Any promotional free shipping offers will be subject to terms announced at the time of offer.
Order Tracking
Once shipped, customers will receive tracking details via email/SMS/WhatsApp where applicable.
Delayed / Lost Shipments
While we work closely with our logistics partners, ShubhPoojan is not liable for delays caused by courier partners, weather disruptions, strikes, or other force majeure events.
However, we will assist customers in resolving shipment issues to the best of our ability.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
ShubhPoojan shall not be responsible for delays or failed deliveries due to incorrect/incomplete address information provided by the customer.
Damaged Packages
If your order arrives visibly damaged or tampered:
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Record an unboxing video immediately
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Contact us within 2 days of delivery
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Share your order number and supporting proof
Contact
For shipping-related queries:
Email: admin@nexusholdings.co.in